PS
Phelokazi S
1 reviews | Active since Apr 2022
07 Apr 2022, 16:22
Managers bad attitude
If there was zero stars, i would definately give tile africa east london a zero. The manager's attitude is the worst ever. We bought a cabinet only to find out that its out of stock after the payment was already made. They made us wait for about 30 minutes before they told us that it was out of stock. The manager kept on sending the staff uo and down and when we asked to speak to him personally, he had the audacity to say "whats your complaint, speak fast". Such a rude attitude for someone who is supposed to have interpersonal skills.
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Replies (1)Tile Africa's replyOfficial
08 Apr 2022, 12:24Hi Phelokazi
We are sorry to hear you had a bad shopping experience at our East London store, this is not how we want our customers to feel. Your feedback was shared with our team and we believe our store manager has given you a call to resolve the matter.
We wish you well with your project and appreciate you sharing your feedback with us.
Kind regards,
Tile Africa Team
We are sorry to hear you had a bad shopping experience at our East London store, this is not how we want our customers to feel. Your feedback was shared with our team and we believe our store manager has given you a call to resolve the matter.
We wish you well with your project and appreciate you sharing your feedback with us.
Kind regards,
Tile Africa Team
Tile Africa's reply08 Apr 2022, 12:24
Official
Hi Phelokazi
We are sorry to hear you had a bad shopping experience at our East London store, this is not how we want our customers to feel. Your feedback was shared with our team and we believe our store manager has given you a call to resolve the matter.
We wish you well with your project and appreciate you sharing your feedback with us.
Kind regards,
Tile Africa Team
We are sorry to hear you had a bad shopping experience at our East London store, this is not how we want our customers to feel. Your feedback was shared with our team and we believe our store manager has given you a call to resolve the matter.
We wish you well with your project and appreciate you sharing your feedback with us.
Kind regards,
Tile Africa Team
