BL
Boitumelo L

1 reviews | Active since Sept 2019

29 Sept 2019, 22:32

faulty returned stock rejected

Tile Africa Alberton on the day of purchase had a wonderful experience, but the minute I realized bath a basin I bought from them had a crack then it was my worst nightmare. When I took it back today I was told it will not be exchanged. And prior to that I was never told to open all the boxes and check only heard that today. I am ready disappointed with the service I have received today. I have spend close to +- R40000 at this store but the service I received.

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Replies (2)
Tile Africa
Tile Africa's reply01 Oct 2019, 14:01
Official
Good afternoon, Boitumelo. We are sorry your shopping experience with us ended in this way. Our Alberton manager, Rishie has been in contact with you to replace the basin. Please let us know if all is in order and if there is anything else we can assist you with.
BL
Boitumelo L's update01 Oct 2019, 22:46
Reviewer Update
Good Evening thank you very much for the help my basin was replaced.
Thank you.