Exceptionally poor service

<p>I was at Tile Africa Lenasia on Saturday, 12 Nov 2016 and was assisted by Carly.</p> <p>There was a mosaic tile that i really liked but they did not have sufficient stock. Nevertheless she ASSURED me that she could get the stock and it would be delivered to there store on 15 Nov.</p> <p>She also CONFIRMED that she would call me </p> <p>By 15 Nov the stock did not arrive nor did i receive the call</p> <p>Today 16 Nov we had to go back to Tile Africa because no one called us only to be told by the store manager that there is no stock available at all!</p> <p>We are in the second day of tiling and and the only thing left to do was put in the mosaic and now, there is no stoc****!</p> <p>What about the fact that we STARTED with TILING?! </p> <p>What about the fact that your staff member CARLY made a promise?!</p> <p>All i got was a "sorry" from the store manager</p> <p>Now i need to look for another mosaic tile elsewhere that will blend in with the tiles</p> <p>Total incompentence and definitly cannot keep a promise nor keep the customer upto date</p>