Dissatisfied client

Good day. So today i went to tile Africa in East London to pay for tiles which i got a quotation for yesterday. The total quotation amount was R7 209.78. I decided to only pat for the tiles and buy the accessories elsewhere gor obvious reasons. I informed the cashier tgat i would pay only the tiles and that she should leave all other items out. I swiped my debit card card and all was fine. I took a walk to my vehicle when i received the sms notification for the payment that went off my account. I realized that the full amount was deducted. I went back inside the store and informed the cashier. She assisted me and asked an employee to help her since she was new. She explained to me that she was still new, which i accepted. They did a credit note for me and when done, i asked how long it was gonna take to get my refund which is R1 766.88. The gentleman who assisted the cashier told me it would take a few days. Really now, tile Africa. I need that money to buy the other items i did not buy from your store. I have the tilers busy preparing the aurface that qould bw tiled at my house. Please speed up my payment. If customers were your first priority, then i would suggest you make sure tgat we are happy. In my case, i would have paid the cash from the till if a customer had a problem if i was the manager. Not many people have money just lying in their bank accounts with no purpose. I need my refuasap and not within a few days. A trick i noticed from tile Africa is that when displaying prices for their tiles, they dont include vat. My tiles were R4 732.96 before vat. If i knew vat was not included here than i wouldn't have bought those tiles, then i would've taken a different tile from CTM. This brings the tile amount now to R5 500 which i didn't budget for. Please include the vat when displaying prices or atleast tell customers without them asking if vat is included because the tax makes a BIG difference.