DISHONESTY! NON-TRANSPARENCY! NON-CUSTOMERCENTRIC

14th June 2022 i was assisted by Brian Mononyane for a quote worth R41037.87 (***). Due to lack of funds I had waited a year to come back to same store for the White Spider Onyx tile. I shared with Brian that i had been saving some money for over a year for the tile and politely requested for a discount. i was led to think there was a discount app**** to the quotation even though there was no transparency of the discount. I get home to try and work out the discount since he wasn't able to tell me upfront how much discount was app**** and to which products on the invoice since there was no transparency - only to find the there was no discount app****. Since then, i have spent close to 30k at the same store over and above the dishonesty even though the store doesn't deserve my support. Going to Garsfontein branch would cost me an arm and a leg on transport. My expenditure thus far has been through a friendly HONEST young lady in the name of Granny Ranoto who is constantly on her feet like a headless chicken trying to make up for Brian's dishonesty - Give that lady a permanent role along with a raise. Over and above the bad experience from Brian - i must express my dissatisfaction in the manner that the admin of my transactions were executed - NOT CUSSTOMER CENTRIC AT ALL!!!!