BAD SERVICE - TILE AFRICA

I visited Tile Africa on Thursday the 26th of November 2015 and selected two baths and a basin. The salesman<br> said that they will order this baths and I must pay over the pay (by eft) the delivery will be done at the lastest<br> on Monday - 30th November 2015. I paid over the money and organized all my workers to start on Friday<br> so that when the baths arrive everything will be ready. On Monday I had to phone as I heard nothing from<br> them - then I were told that unfortunately I will only receive my order a week later. I were VERY upset<br> as I pay 5 people per day and now I were told to wait a week. Then the salesman (Sunnyboy) told me<br> he will sort it out and come back to me. Needless to say I didn't hear anything and I had to phone<br> again. He then promise to deliver on Tuesday - NOTHING. On Wednesday I made several calls to them<br> and then I was told in not a very friendly matter that I baths were delivered. They weren't. Then I were<br> told that they were delivered to a wrong address. On Thursday Sunnyboy h<br> phoned to tell me that they didn't have my address and that the baths will only be delivered later. I cancelled the order and need your help please to get a refund!!!!