Bad Service from the sales manager!

<p>Walked into Tile Africa Greenstone yesterday to buy tiles. Service was extremely slow and after 20 - 25 mins my husband got a little irritated and spoke to the sales floor manager, Steven Kruger as he and a number of salesmen were just hanging around, not one attempt to provide any assistance and there were probably 2-3 customers at that time in the store. The sales floor manager put on a big smile with the most condescending, arrogant attitude. I could not believe that this type of person deals with customers on a daily basis. I told him that we had just been to the Boksburg store, which by the way provided outstanding service, and they did not have stock of a tile that we had seen previously. I also had a quote of that specific tile. When I asked the sales floor manager if he maybe had stock, he said no, never heard of that name in a very arrogant tone. Tile africa has never kept that particular tile. So where did the Boksburg branch get this tile from to give me a quote? This man made it seem like I had no idea what I was talking about yet when we went to the Boksburg branch on Sun, they knew exactly what to we wanted just had no stock. I will never go back to the Greenstone branch, clearly they do not need our business and I will not support people who treat their customers in this manner. Who would? </p>