LP
Lizette P
1 reviews | Active since Mar 2016
14 Mar 2016, 10:22
Bad Prices at Tile Africa
We bought tiles and adhesive from Tile Africa on friday, when we went to Builders Warehouse on Sunday for something else we found that there was massive prize differences...for example the adhesive alone was R90 cheaper at Builders for the same product. When we returned the stuff to Tile Africa today, the prizes went up again...the adhesive was now R120 more!!!!???? We got a cold reception from....I think he's the manager...telling us they only receive the prizes from somewhere...headoffice??? they are not involved in prizing...I was so disappointed seeing that we always bought tiles and stuff there, almost our whole house was done from there store...I guess they just don't care about loosing our business
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Replies (1)Tile Africa's replyOfficial
14 Mar 2016, 11:06Hello HelloLizette,
Thank you for taking the time to make us aware of this situation.
This complaint will be escalated to management level and we will keep you updated on the progress.
We apologise for the inconvenience caused and we assure you that we will do whatever we can in order to resolve this issue.
Best regards,
Tile Africa
Thank you for taking the time to make us aware of this situation.
This complaint will be escalated to management level and we will keep you updated on the progress.
We apologise for the inconvenience caused and we assure you that we will do whatever we can in order to resolve this issue.
Best regards,
Tile Africa
Tile Africa's reply14 Mar 2016, 11:06
Official
Hello HelloLizette,
Thank you for taking the time to make us aware of this situation.
This complaint will be escalated to management level and we will keep you updated on the progress.
We apologise for the inconvenience caused and we assure you that we will do whatever we can in order to resolve this issue.
Best regards,
Tile Africa
Thank you for taking the time to make us aware of this situation.
This complaint will be escalated to management level and we will keep you updated on the progress.
We apologise for the inconvenience caused and we assure you that we will do whatever we can in order to resolve this issue.
Best regards,
Tile Africa
