BC
Bryan C
1 reviews | Active since Sept 2024
03 May 2025, 11:32
Absolutely useless
Absolutely furious. Drove for miles to buy a shower door that says "in stock" on the website and when I got there ....NO F. STOCK ANYWHERE!!!!!!!!!!! How useless can you be????
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Replies (1)
Tile Africa's replyOfficial
03 May 2025, 12:00Hi Bryan
We apologize for the frustration and inconvenience you experienced. We understand how disappointing it must have been to make the trip only to find the product unavailable.
Just to clarify, our website is not an e-commerce platform and unfortunately doesn’t reflect stock levels at specific stores. Not all items are available at every Tile Africa store, and we are actively working to make this clearer for our customers moving forward.
Your complaint has been escalated to our Woodmead team so they can look into this and assist further. We appreciate your feedback and thank you for giving us the chance to improve.
Kind regards,
Tile Africa team
We apologize for the frustration and inconvenience you experienced. We understand how disappointing it must have been to make the trip only to find the product unavailable.
Just to clarify, our website is not an e-commerce platform and unfortunately doesn’t reflect stock levels at specific stores. Not all items are available at every Tile Africa store, and we are actively working to make this clearer for our customers moving forward.
Your complaint has been escalated to our Woodmead team so they can look into this and assist further. We appreciate your feedback and thank you for giving us the chance to improve.
Kind regards,
Tile Africa team
Tile Africa's reply03 May 2025, 12:00
Official
Hi Bryan
We apologize for the frustration and inconvenience you experienced. We understand how disappointing it must have been to make the trip only to find the product unavailable.
Just to clarify, our website is not an e-commerce platform and unfortunately doesn’t reflect stock levels at specific stores. Not all items are available at every Tile Africa store, and we are actively working to make this clearer for our customers moving forward.
Your complaint has been escalated to our Woodmead team so they can look into this and assist further. We appreciate your feedback and thank you for giving us the chance to improve.
Kind regards,
Tile Africa team
We apologize for the frustration and inconvenience you experienced. We understand how disappointing it must have been to make the trip only to find the product unavailable.
Just to clarify, our website is not an e-commerce platform and unfortunately doesn’t reflect stock levels at specific stores. Not all items are available at every Tile Africa store, and we are actively working to make this clearer for our customers moving forward.
Your complaint has been escalated to our Woodmead team so they can look into this and assist further. We appreciate your feedback and thank you for giving us the chance to improve.
Kind regards,
Tile Africa team