VM
Vernon M
1 reviews | Active since Apr 2019
07 Mar 2025, 10:45
1200x600 Alaska grey tile
Bought tile from them over a year ago. Problem is the interior tiles that they sold me needs to be scrubbed weekly to be clean. (On knees with a brush)Tiles just absorbs the dirt. After complaining last year, no response no after sales service absolutely nothing.can someone please help.
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Tile Africa's replyOfficial
10 Mar 2025, 10:20Good day Vermon
We sincerely apologise for the frustration you've experienced. Please know that your concerns are important to us, and we have escalated your complaint to the Empangeni team for resolution. They will be looking into the issue as a priority.
We appreciate your patience and will keep you updated on the progress. In the meantime, please let us know if there’s anything else we can assist you with.
Kind regards
Tile Africa Team
Tile Africa's reply10 Mar 2025, 10:20
Official
Good day Vermon
We sincerely apologise for the frustration you've experienced. Please know that your concerns are important to us, and we have escalated your complaint to the Empangeni team for resolution. They will be looking into the issue as a priority.
We appreciate your patience and will keep you updated on the progress. In the meantime, please let us know if there’s anything else we can assist you with.
Kind regards
Tile Africa Team