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I canceled my insurance with this company this year August and they still debited my bank account, I've been trying to get a refund for almost a week, why take my money even after I canceled??? The Team leader is asking for a bank statement when I sent her proof of the debit order as well as numerous emails, why should I beg for my own money??? I am Very disappointed. Not once was she empathetic or apologized for the inconvenience. Truly bad service. Will not recommend.