TiH
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
TiH
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Frequently Asked Questions About TiH
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Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSL
Shirlene L
1 reviews | Active since Aug 2026
3 Sept 2026, 19:05
***
I canceled my insurance with this company this year August and they still debited my bank account, I've been trying to get a refund for almost a week, why take my money even after I canceled??? The Team leader is asking for a bank statement when I sent her proof of the debit order as well as numerous emails, why should I beg for my own money??? I am Very disappointed. Not once was she empathetic or apologized for the inconvenience. Truly bad service. Will not recommend.
Helpful (0)
|Replies (0)SL
Shirlene L
1 reviews | Active since Aug 2026
3 Sept 2026, 19:05
***
I canceled my insurance with this company this year August and they still debited my bank account, I've been trying to get a refund for almost a week, why take my money even after I canceled??? The Team leader is asking for a bank statement when I sent her proof of the debit order as well as numerous emails, why should I beg for my own money??? I am Very disappointed. Not once was she empathetic or apologized for the inconvenience. Truly bad service. Will not recommend.
0
Replies (0)WM
Wesley M
1 reviews | Active since Nov 2017
10 Dec 2025, 12:38
Repeated Claim Declines, Missed Deadlines, and Misrepresented Cover at TiH (Auto & General)
I have had an extremely frustrating experience with TiH (Auto & General) this year. I submitted five claims, and every single one was initially declined—only approved after I disputed the decision. My latest claim was submitted in October 2025 and has been with the Adjudicator since 17/11/2025, despite a promised 10-day turnaround. This commitment has not been honored. I attempted to resolve this via their Twitter DM channel, which was completely ineffective. I have now escalated the matter to the Ombudsman. What makes this worse is that I was sold “unlimited cover”, yet the claims process does not reflect what was promised. The pattern of quick declines and delayed resolutions is unacceptable and erodes trust.
Helpful (0)
|Replies (0)WM
Wesley M
1 reviews | Active since Nov 2017
10 Dec 2025, 12:38
Repeated Claim Declines, Missed Deadlines, and Misrepresented Cover at TiH (Auto & General)
I have had an extremely frustrating experience with TiH (Auto & General) this year. I submitted five claims, and every single one was initially declined—only approved after I disputed the decision. My latest claim was submitted in October 2025 and has been with the Adjudicator since 17/11/2025, despite a promised 10-day turnaround. This commitment has not been honored. I attempted to resolve this via their Twitter DM channel, which was completely ineffective. I have now escalated the matter to the Ombudsman. What makes this worse is that I was sold “unlimited cover”, yet the claims process does not reflect what was promised. The pattern of quick declines and delayed resolutions is unacceptable and erodes trust.
0
Replies (0)