Oct '25 - Sep '26
Frequently Asked Questions About Tidy Paws Mobile Pet Grooming
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Hellopeter has tracked Tidy Paws Mobile Pet Grooming across 1 reviews. Tidy Paws Mobile Pet Grooming hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Tidy Paws Mobile Pet Grooming? Write a review to help others decide.
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2011
Bad customer service
I am writing to express my disappointment with the service I have received from your establishment. I first reached out on Sunday with a query, but unfortunately, my messages were ignored. This morning, I was informed that your system had crashed and was asked to resend my messages, which I promptly did. However, more than an hour has passed, and I am still awaiting a response. I also called in and was assured that someone would respond to my messages immediately, yet I have not received any follow-up. During the call, I requested an appointment but was told that you are fully booked for the week. The response was delivered in a dismissive tone, and no alternative time slots were offered. I understand it may be a busy season, but the lack of communication and courtesy is concerning. This was my first interaction with your company, and unfortunately, it has been a very poor experience. It gives the impression that new clients are not valued, which is disappointing. I hope you will take this feedback seriously and address the issues raised to improve your customer service going forward.
1 reviews | Active since Mar 2011
Bad customer service
I am writing to express my disappointment with the service I have received from your establishment. I first reached out on Sunday with a query, but unfortunately, my messages were ignored. This morning, I was informed that your system had crashed and was asked to resend my messages, which I promptly did. However, more than an hour has passed, and I am still awaiting a response. I also called in and was assured that someone would respond to my messages immediately, yet I have not received any follow-up. During the call, I requested an appointment but was told that you are fully booked for the week. The response was delivered in a dismissive tone, and no alternative time slots were offered. I understand it may be a busy season, but the lack of communication and courtesy is concerning. This was my first interaction with your company, and unfortunately, it has been a very poor experience. It gives the impression that new clients are not valued, which is disappointing. I hope you will take this feedback seriously and address the issues raised to improve your customer service going forward.