we never had these problems with computicket

<p>the day that the J. Cole comcert tickets came out I sat on my computer since six in the morning waiting for tickets to come out I am a die hard J. Cole fan I bought six golden circle tickets as I had to buy some for my friends and brothers who are equally eager to see J. Cole perform. Hours after purchasing the tickets I got an email from payfast(ticketpro's paying medium) stating that the tickets would be cancelled as because they did not recieve payment. I took it about myself to call ticketpro I wa sput through to payfast and I spoke to an agent and sent proof of payment. she responded to my mail apologizing for any inconvience this mail was accompanied by a link I clicked on the link and was told to pick up my tickets from postnet Braamfontein.</p> <p> </p> <p>when I went to go pick up my tickets I was told my I could not get them because the transaction had been cancelled I calle dticketpro who gave me the run around I even spoke to a man named George Birdas who told me he;s a supervisor and would escalate the matter I am yet to recieve a response from George Birdas till this day.</p> <p> </p> <p>I called again and was put through to an Agnetha Hilpert who I was told would obtain my tickets for me so i sent her email correspondence between myself and payfast and the screen grab of tiicketpro telling me to go get my tickets she said she would sort it out, she recently emailed me saying she was unable to give the tickets that her manager had in hes possesion( in other words the manager refused to give what I had paid for I constantly have to hound her in order to get feedback for tickets that I paid for, its bait marketing to sell products they do not have and they are in violation od the consumers act 41(1)(A) and seem not to care. all I want are my tickets I have run up my phone bill trying to obtain what I have paid for I constantly have to hound these people the service is disgusting</p> <p> </p> <p>Dis-satisfied Customer </p>