Very Unsatisfied Customer
<p>We purchased 2 golden circle seat tickets for the Arnold Classic show on the 28th of May 2016.</p> <p>Eache ticket was R 2000.00, the evening of the show when we arrived we had to sit right at the back were nothing could be seen almost, we asked people around us what tickets they purchased as this did not seem right. The are which we were seated were the tickets between R 500.00 and a R 1000.00 . We approched the people at the door and all they could tell us is that they are just the event hosters and are not in charge of the seating arrangements that Ticket Pro provided. I phone in to Ticket Pro a while back and they adviced me the email ********** and explain my situation to them, I did so on the 04th of May 2016 I did not get a reply from them so i forwarded the same email to them on the 30th of May 2016 and 03 June 2016. I then got an email from Nadine Smith from Ticket Pro on the 06th of June 2016 stating the following "</p> <p>Hi Ruan</p> <p>Apologies for the delay in responding but we are handing this over to the promoter for their response. Ticketpro is the ticketing agnet but we had no control over where customers sat at the event.</p> <p>Regards<br />Nadine"</p> <p> </p> <p>I then emailed back to ask if there is going to be any refunds as we paid a large ammount of money for these tickets which se then replyed the following</p> <p>"Hi Ruan<br />Unfortunately I cannot comment as this is at the discretion of the promoter. We have sent your complaint through to them.<br />Regards<br />Nadine"</p> <p>I then emailed her to ask if i can have the contact details of the promoter so that i can take it up with them but till today i have not yet heard from her again. PLEASE CAN SOMEONE ASSIST US REGARDING THIS AS THIS IS REALLY UNEXCEPTABLE.</p> <p> </p> <p> </p>