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Velesita N
1 reviews | Active since Nov 2020
13 Aug 2025, 18:05
Useless service from Ticketpro
Bought tickets for the Mamelodi sundowns game, which was yesterday, 12 August at Loftus stadium.bi bought the tickets around 13:00, up to today I haven't received the tickets or confirmation. Money was taken from my account, but no tickets. I ended up not going to the soccer game.
Ticketpro services sucks, there is no number to call. Their live chats is useless, there is not communication, no responses.
Ticketpro is useless and should be avoided at all costs.
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Replies (2)
TicketPro's replyOfficial
14 Aug 2025, 09:27Hi Velesita, we sincerely apologise for your experience. Your details have been sent to a customer support agent who will contact you shortly.
Best regards,
TicketPro's reply14 Aug 2025, 09:27
Official
Hi Velesita, we sincerely apologise for your experience. Your details have been sent to a customer support agent who will contact you shortly.
Best regards,
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Velesita N's updateReviewer Update
18 Aug 2025, 08:48Today is the 18th, I am still waiting for customer support agent to call me. I want my refund for the tickets I bought.
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Velesita N's update18 Aug 2025, 08:48
Reviewer Update
Today is the 18th, I am still waiting for customer support agent to call me. I want my refund for the tickets I bought.