Urgent: Missing Ticket for Oppikoppi Purchase – No Response from Support

Subject: Urgent: Missing Ticket for Oppikoppi Purchase – No Response from Support

I purchased a ticket for my daughter for Oppikoppi, and while the funds were successfully deducted from my bank account, I never received the ticket. As a result, my husband had to purchase another ticket to ensure she could attend.

I have attempted to contact your support team multiple times via your live chat, email, and the "Contact Us" form on your website—but I have not received any response to my queries.

This has been extremely frustrating and disappointing. I’m reaching out here in the hope that someone will finally address this issue and assist me with either a refund or a resolution.

Please look into this matter urgently.

Kind regards, Jana Sing