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NARESH R

1 reviews | Active since Dec 2010

18 Feb 2016, 11:18

Unhappy with the Customer Abuse by your Executives

I am very unhappy with the constant changes at computicket.I have a very short wife so for this reason,I waited in line a computicket for 3 hours to select the perfect seats for the show immediately when the tickets went on sale.I have had at least 10 phone calls and many emails from some very understanding consultants that allocated similar raised aisle seats.Any additional costs was not to be for me since the original block seats that I booked was now blocked off.I went to computicket again to confirm the seat location before responding to Elvino and Ketiwe the team leader.So my wife and I are all excited about the Lionel Ritchie show and where we will be seated.Today I get an email indicating the powers that be a Ticketpro have no regard for my wife's inability to see the stage due to her shortness and decided not to allow the allocation the consultant booked for us as appropriate and at no additional costs.I am tired of the abuse of customers rights and blatant exploitation of Customers that are all excited and paid good money to watch the show in a time of recession.I will raise this same compliant to the CPA to name and shame the abusers at Ticketpro.Await feedback ***

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