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Nono N

1 reviews | Active since Dec 2021

08 Sept 2025, 15:09

Tickets refund.

Still waiting for tickets refund for for a show that was canceled on the 29th of August.we were told to send emails to you client services,did that with no response over a week now ,client service number not going through to client service,it tells us to go to the website for live chat and it's not working. Can I please get somebody to assist I need my refund for the 3 tickets I bought. Your service is really bad. Tried contacting you on Facebook and sent the tickets reference numbers on the email a week ago and till now no one has rep****.

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Replies (4)
TicketPro
TicketPro's reply08 Sept 2025, 15:44
Official
Hi Nono,  we sincerely apologise for your experience. Your details have been sent to a customer support agent who will contact you shortly. 
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Nono N's update08 Sept 2025, 16:28
Reviewer Update
Waiting for their call
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Nono N's update09 Sept 2025, 10:06
Reviewer Update
Still waiting for the call or can you guys just pay for the 3 tickets I bought. We can't be running after you guys like this when ya'll are the one that canceled the show
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Nono N's update09 Sept 2025, 17:03
Reviewer Update
Can i please have my refund of my 3 tickets. No one has contacted me No email response it's almost 2 weeks now can someone responsible for refunds assist please! This is really disappointing ya'll cancel a show on the day and it still don't care to pay us our monies back ,this is really unprofessional of you guys your service is bad