Ticket Pro is a ****

I purchased VIP tickets to Burna Boy worth 11K. It’s been a month since my request for refund. I am sick and tired of promise after promise that my money will reflect in my account. This Dikeledi lady just kept on brushing me off. Roxanne keeps pushing the date. Ticket pro is a ****. I’m going to report them to the consumer ombudsman. I am not letting this go. Someone in the media should assist investigate this.