SK
Shaheda K

1 reviews | Active since Sept 2012

01 Aug 2025, 11:51

Terrible service!!

I have been trying for week to upgrade my tickets with ticket pro. The chat bot doesn’t give the answers. They told me to email ticket pro. I emailed and the email says they no longer using email. When I ask on the chat to speak to an agent, it says transferring but then nothing happens and it times out.

0
Replies (2)
SK
Shaheda K's update01 Aug 2025, 11:52
Reviewer Update
Please can ticketpro contact me urgently on ***
TicketPro
TicketPro's reply01 Aug 2025, 11:59
Official
Hi Shaheda , we sincerely apologise for your experience. Your details have been sent to a customer support agent who will contact you shortly.