Relieved Customer

I was overly excited and ended up purchasing tickets for the wrong date (Cocomelon Sing-A-Long). Sent an exchange request 22/11/2024. The exchange was done on the 23rd however, tickets hadn't been sent to me. Contacted them 26/11/2024 telephonically with the call cutting about 3 times. Called again today 27/11 and I was assisted by Sikhu****ile Khanya Ndebele who sent the new tickets and stayed on the line to confirm receipt before hanging up. Lovely lady, professional and helpful... Can't wait for the show :)