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Aubrey M

1 reviews | Active since Dec 2016

12 Dec 2025, 09:50

Refusing to refund for cancelled Ye Concert

Ticketpro refuses to refund me for the cancelled Ye concert. They keep adding other requirements whereas it was supposed to be an automatic refund as detailed in their comms.

The are no longer responding to my emails and no number to call.

0
Replies (1)
TicketPro
TicketPro's reply12 Dec 2025, 09:55
Official
Hi Aubrey , Please note we are working on getting everyone their full refunds for this event. I have sent your details to a customer support agent who will assist with the refund shortly.