Radio slience from Ticketpro

Item: TicketPro
Rating: 1
Author: Belinda N

I have the same experience with Ticketpro. I am trying to get a refund on tickets to an SA20 match for the last week. I have emailed, used the chatbot and radio silence from the company. It is quite frustrating dealing with a company that doesn't seem to value customer service.

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Replies (1)

TicketPro's replyOfficial

19 Jan 2026, 10:03

Hi Belinda , Please note we are working on getting everyone their full refunds for this event. I have sent your details to a customer support agent who will assist with the refund shortly.

TicketPro's reply19 Jan 2026, 10:03

Official

Hi Belinda , Please note we are working on getting everyone their full refunds for this event. I have sent your details to a customer support agent who will assist with the refund shortly.