PURCHASE/REFUND

Purchased tickets on 25 July 2023. Requested a refund on 28 July 2023 after the show was cancelled. It is now 27 January 2024. I have not received my refund. Firstly communicated with Relebohile Nkomo, who was of no help and requested the same documents multiple times I was passed onto Juraisha Pillay. She insisted the refund was done and sent me proof of payment that was not visible to the human eye. I am shocked at the incompetence of the staff. I was first told the refund will be automatically done into the card I used to purchase tickets. I was then asked for banking details more than 5 times and of recent they are asking me for copies of the tickets I purchased! THIS IS SHOCKING It looks like I'll never receive my money. They never respond and no way of calling. Pathetic service and will never purchase tickets through them again. If I could give a 0 star I would have