POOR SERVICE FROM TICKETPRO DELAY IN REFUND !

Item: TicketPro
Rating: 1
Author: Craig A

THEY DONT WANT TO REFUND MY TICKETS FOR THE KEYISA COLES CONCERT TWICE THIS WAS POSTPONED CALL CENTER DROPPED MY CALL WHEN ASKED TO SPEAK TO SENIOR ! IM IRATED THIS IS TAKING TOO LONG AND YOU DOINT HAVE FUNDS TO PAY WHEN I PURCHASED THIS TICKET LAST YEAR .. I WANT THE ENTIRE AMOUNT BACK NO CANCELLEATION FEE REFERENCE 240746BCE5

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Replies (2)

TicketPro's replyOfficial

29 Jan 2025, 14:46

Hi, my apologies for the delay, we have a backlog and we have processed the refund on the 10 Jan 25. The refund my take 3 - 10 working days

TicketPro's reply29 Jan 2025, 14:46

Official

Hi, my apologies for the delay, we have a backlog and we have processed the refund on the 10 Jan 25. The refund my take 3 - 10 working days

Craig A's updateReviewer Update

29 Jan 2025, 14:52

its 13
working days now .. so when will this be >???? why the hell must i wait so long... you action on the 10 JAN its the 29 JAN !

Every time there is some excuse .. no bank statements ... no its with finance

I want an answer now ! I WANT MY REFUND PAID TODAY ! you advised 3 - 10 workings this has passed now what is your excuse !

Craig A's update29 Jan 2025, 14:52

Reviewer Update