Pay Back the Money: TicketPros Refunds Sucks

It's now 2 months I haven't been refunded. It's pointless to call their call centre as they are not clued up on what they are doing. When you email them you don't even get a response with anything official from TicketPro (S.A) only just from their call centre agents. Today I am told that I have to wait because they are doing a Pool Refund and other customers failed to response in a manner prescribed by Ticket Pro (S.A) hence that's why I won't get my refund on time. How does my refund request gets to be Pooled by other customer request??? I have a different t case number to my request and now have to suffer because other customers did not fully understood the refund process. What kind of an organisation that does pool refunds and frustrate other customers due to others failing to understand. PLEASE TICKETPRO REFUND ME MY MONIES.

Totally going to be a COMPUTICKET client always can't handle such negligence from you guys. 1st time using you and i get **********

Get your house in order.