IK
Iva K

1 reviews | Active since Jul 2021

02 Sept 2025, 21:45

PATHETIC LINEUP GROVES AND VINEYARDS 2025 CASALINGA

Pathetic line up for 2025 Saturday I would like to have my refund for the 5 tickets I purchased considering that you only released the lineup only today and the lineup is pathetic. When we asked what we can expect, we were told you are competing with joburg day... it doesn't even come close. Pathetic line up for Saturday!!! I am so disappointed considering the lineups you had the previous years! Seriously all the hype for nothing. Please keep your tickets and give me my money back! Your email doesn't work. You dont have a contact number or email that works and your Bot doesn't work either. How do you run a business without anyone being able to reach you! This must be deliberate as that is all I read about on here... I DEMAND TO GET A REFUND as your lineup should have been available sooner! Had I known that your lineup would be so pathetic I would have never bought tickets in the first place.

0
Replies (3)
TicketPro
TicketPro's reply03 Sept 2025, 08:19
Official
Hi Iva,
Thank you for reaching out and sharing your concerns with us. We’re sorry to hear about your disappointment regarding the lineup for Groves & Vineyards 2025.
Please note that Ticketpro is the official ticketing platform for the event, but we are not involved in planning or managing the lineup itself. If you’d like to share feedback about the event’s entertainment, we recommend contacting the event organizers directly.
That said, since we handle your tickets, we can certainly assist with your refund request. Your details have already been forwarded to our customer support team, and an agent will be in touch with you shortly to finalize the process.

IK
Iva K's update03 Sept 2025, 13:16
Reviewer Update
Hi... im still waiting for your agent to call.
IK
Iva K's update05 Sept 2025, 10:02
Reviewer Update
I AM STILL WAITING FOR THE AGENT TO CALL SO I CAN GET MY FULL REFUND.