No Tickets Received – Ticketpro Not Responding

I purchased tickets from Ticketpro on 25 March 2025, and to date (11/04/2025), I have not received the tickets or any communication from them. the show I bought tickets for is tomorrow 12/04/2025 !

I have emailed their support team multiple times without response. They have since blocked comments on their social media platforms, which is concerning given that many other customers are experiencing the same issue.

Their lack of accountability and professionalism is unacceptable for a ticketing platform. Receiving payments and note delivering tickets on time . The least they could do is respond and advise of way forward because refunding is also not an option as a lot of planning & finances have been done for this weekend .