nD
neo D

1 reviews | Active since May 2021

27 Oct 2025, 19:34

Delay in Refund

I have been sending multiple emails regarding my refund for mother land ticket. No response & no refund. I need my refund ASAP!!!

0
Replies (4)
TicketPro
TicketPro's reply28 Oct 2025, 08:44
Official
 Hi Neo,  we sincerely apologise for your experience. Your details have been sent to a customer support agent who will contact you shortly. 
nD
neo D's update29 Oct 2025, 02:32
Reviewer Update
I still haven’t received no contact or no feedback
I purchased a ticket before my sister & we use the same bank & she got her money Saturday already & I haven’t gotten mine!!! I don’t want to be contacted anymore by anyone please just send my money!!!!!!
TicketPro
TicketPro's reply29 Oct 2025, 08:49
Official
Your refund has been triggered , please allow 7-14 days to reflect. 

nD
neo D's update29 Oct 2025, 12:34
Reviewer Update
Why 7-14 working days when the initial email said 4-7 days from when the event was cancelled??? I got an email on the 21st. It is the 29th today. Its been 9 days already!! I should wait another 7-14??!!! That ain’t happening. I need to purchase a ticket for another event. Please fast track the payment!