BAD CUSTOMER SERVICE

THE WORST PLACE TO DEAL WITH!!!

KEYSHIA COLE WAS CANCELLED/POSTPONED TO JANUARY 2025 THAT WAS SUPPOSE TO TAKE PLACE 29TH SEPT. THEY GIVE AN OPTION TO GET A FULL REFUND OR KEEP YOUR TICKETS FOR NEXT YEAR.

SO I OPT FOR A FULL REFUND 16 SEPT AND I AM STILL WAITING FOR MY MONEY....MY OWN MONEY....I CALLED 30SEPT ONLY TO FIND OUT THEY NEED BANK ACCOUNT CONFIRMATION BUT INTIALLY I WAS TOLD THE REFUND WILL GO TO THE CARD THAT MADE THE PURCHASE. IF I DID NOT CALL I WOULDNT HAVE KNOWN NOTHING IS HAPPENING...

TODAY 2 OCTOBER I CALL AGAIN FOR AN UPDATE NOW IM BEENING TOLD IT WILL BE LOGGED TODAY.....WHY MUST I CALL EVERYDAY FOR SOMETHING TO HAPPEN???? I JUST WANT MY MONEY IM TIRED OF DEALING WITH TICKETPROS CONSULTANTS THAT TOLD ME "SO YOU WANT YOUR MONEY SO YOU WILL WAIT"

WHAT A DISAPPOINTMENT THAT THE CONCERT DIDNT HAPPEN NOW THEY CANT EVEN PAY MY R1980.00 THATS DUE TO ME......