KP
Kasen P

1 reviews | Active since Mar 2020

08 Jan 2026, 07:52

@ticketpro shocking service

If I had the option to select 0, I would have done so. The match between DSG and MI was cancelled due to rain. As confirmed in the email communication from Ticketpro, the tickets were meant to be refunded. This match was on the 28/12/2025! Despite making numerous phone calls—none of which were answered—and sending multiple emails, I have received no response whatsoever. To date, no refund has been processed, and there has been no communication from Ticketpro regarding this matter.

0
Replies (1)
TicketPro
TicketPro's reply13 Jan 2026, 09:14
Official
 Hi Kasen, Please note we are working on getting everyone their full refunds for this event. I have sent your details to a customer support agent who will assist with the refund shortly.