LT
Lesego T
1 reviews | Active since Aug 2025
07 Aug 2025, 20:48
Annoyed at TICKETPRO’S CUSTOMER SERVICE
I’ve had a very disappointing experience with Ticketpro’s customer service. It has been extremely difficult to get in touch with your support team for assistance.
I sent an email regarding my issue but have yet to receive any response. I would like to request a refund for the amount I paid for the Zeenation Fest concert, as I would like to cancel my ticket. Unfortunately, no one has gotten back to me, and the chatbot has been unhelpful — there’s just silence.
Please consider bringing back a direct customer support line. It would make a huge difference for customers trying to resolve urgent issues
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Replies (1)TicketPro's replyOfficial
08 Aug 2025, 08:06Hi Lesego , we sincerely apologise for your experience. Your details have been sent to a customer support agent who will contact you shortly.
TicketPro's reply08 Aug 2025, 08:06
Official
Hi Lesego , we sincerely apologise for your experience. Your details have been sent to a customer support agent who will contact you shortly.
