LM
Lee M

1 reviews | Active since May 2020

03 Aug 2025, 19:46

: 3 Months, No Refund, No Feedback – Keyshia Cole Concert

bought tickets from TicketPro for the Keyshia Cole concert, which was cancelled. It’s been over 3 months and I still haven’t received my refund. I’ve emailed and followed up several times with no feedback or response from anyone.

This is unacceptable. I want my money refunded immediately. The lack of communication and delay is extremely unprofessional.

TicketPro, please sort this out urgently!

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Replies (1)
TicketPro
TicketPro's reply04 Aug 2025, 08:35
Official
Hi Lee , we sincerely apologise for your experience. Your contact details have been shared with a customer support agent who will contact you shortly.