TICKETMASTER & S.A.RUGBY

After paying for rugby tickets - S.A.v Barbaarians - I was unable to download the tickets. Greatly appreciated the help from Nomso at SA Rugby who helped us receive the tickets. But why do SA Rugby allow this *********** Californian company, with no local contact numbers, to handle the ticketing of the matches when there are better local ticketing companies who would be available to directlt answer queries.