“Technical Issue” So No Westlife Pretoria Show for us.

I wish that 1 star wasn’t the lowest. Bought tickets for Westlife Pretoria through Ticketmaster. Money goes off & receive seat allocations. I have snapshots of this. However they don’t appear in the app ticket section when I review. I contact them & they say they had a “technical issue” so I lost my seats. They not interested in helping.