I had an issue with my booking and wanted to change it or request a refund if it could not be changed

I had an issue with my booking and wanted to change it or request a refund if it could not be changed. I logged a query on the website, within an hour I got a reply, when I couldn't get it changed, they processed my refund, and I got my money back without any hassles. Emjay Muller helped me. Thanks for your great service Emjay!