JW
Jennifer W

1 reviews | Active since Nov 2013

12 Dec 2019, 12:31

Avoid

I took my subaru in for a major service close to 200 000 km. They did the full cam belt change etc. And kept phoning me with things that needed to be done. At R35 000 I called a stop since I was out of money. Then two weeks later, fortunately driving slowly, the drive belts and shaft between the engine and the radiator literally fell apart, They claimed that a key inside had sheared and then the bolt worked loose. But this is all taken apart when doing the major service. Second opinions subsequently have confirmed that this was entirely their fault. I had to get the vehicle towed and they fixed it at my expense. Now there has been a serious problem with my fuel line. When they did the major service they broke something, tried to glue it. And now 5 months later it failed. I have been two weeks without a car while the problem has been diagnosed. I will never use Thorp in any form for any car again. I feel that they tried to make as much money out of me as possible and also did very shoddy workmanship. Trust in Thorp = zero.

0
Replies (0)