Thorpe bad service

My late dad was in hosp from 9/12/202 passed 22/12/2020 we didn't know he made a service booking so when we got dad's belongings we saw the car had to be serviced...condolences mam for your loss but have empathy,im told mam if you want the car serviced you have to pay cash..How in heavens name if we still busy rounding up dads debts