THORP TABLE VIEW - APPALLING SERVICE CENTER

Extremely bad and no customer service ethics at this branch, they make customers beg for answers and dodge answers at all costs. Asked for the DP details to no avail. I had a warranty claim to be lodged 14 April 2025 and the service advisor has then left on sick leave so they cannot provide a response, then she was not back anytime soon and still they will need to find feedback. In this day companies that rely only on one person to operate and cannot continue to service customers if that person is on sick leave, its scary that these are their systems in place with the technology available. It is 29 May 2025 and i was since told their new warranty clerk who was on training for a week couldn't give me answers until shes done and i waited only to hear they checked no claim on my car and the lady who serviced me was to come in on Friday 23 May 2025 from here sick leave and then did not pitch up and thats the feedback i had to request no courtesy to inform an irate customer. It seems they have no idea on how to resolve the issues as a team and any attempt to do so has no effect...seems they lack customer service and/or training at the service center in Table View branch. Noting my vehicle issue is mechanical related they have no care if me or my family can be harmed which shows you their care for your well-being and safety of your family as a company.