Suzuki - Service suck

If you want to pull your hair out and pop your ulcer this is the place to go. Sales people are extremely friendly and patient but once you commit to a transaction the problems start. Over promise and under deliver is putting it mildly. The vehicle delivery date was communicated just to be moved out by 3 weeks. And even after the vehicle was in town were they not able to stick to their promised delivery date. Despite the wait and the back and forth on promises they have the worst admin staff. I found numerous errors on my documentation and when I queried it I was told that she is not able to change it. Elmarie (her boss miraculously did change it). I was send incorrect paperwork which did not even apply to my transaction. When I queried reference documents I was told that it was already e-mailed but again the COMPUTER caused the problem. On enquiry of the meaning of some paragraphs I was not answered and infact a total lack of understanding was displayed. I can only hope that the service department will make up for the unacceptable service from the admin department.