Stay Away!!!!!

If I can save one person the hassle of dealing with these idiots, then my review would have been worth it.

My advice is, Stay Away!

I decided to upgrade my wife's car and we decided on a Haval Jolion. I lodged an online enquiry on the Thorp webpage and no-one bothered to get back to me, so I popped in to the Table Bay Dealer. Spoke to a lady called Rochelle, who was full of promises. Waited and waited, sent numerous messages, only to find out 6 weeks later that she has left to join some used car dealer in Bellville.....she then decided t contact me out of the blue to try and sell me a random used car.

Went back to the dealer 2 weeks ago and spoke to a chap called Shane. Selected the model and the color we want and we are still waiting for him to call back and confirm basic details such as availability etc.

Decided this morning that someone at a more senior level should be made aware of this and tried to get hold of their HO. The number advertised leads you to their N1 City branch, where they are very unwilling to give out their HO number. I asked to be put through to their DP, in an attempt to speak to someone who might have more than 1 brain cell, but after 10 mins of waiting, I was cut off.

Tried their Plumstead Branch, selected Option 6 for reception and was cut off after 5 mins of waiting....thats right....5 mins....no one answers and the call hangs up.

Albeit very annoying, they have in fact done me a massive favour. I have ordered my wife's Corolla Cross and have probably (if I read the reviews on this site) added years to my life by not having to deal with these idiots.

My advice is, don't go near this company.

People will continue to accept zero service because , at the offset.these cars are a little cheaper than other choices. Do the math though, as in the long term you will pay in poor after sales service / lack of parts / poor turnaround time with services etc.

Rather go and buy a decent car from a dealership / marque that actually wants your business.