1 reviews | Active since Apr 2017

10 Apr 2017, 10:58

Appalling Service

<p>Had my 60000km service done on Monday, 20 March 2017. I advised Mike that my widescreen wiper bottle needs to be replaced. It was advised from him that it will be ordered, it has been 21 days already and still hasn't been replaced. I went to their offices today and advised that it will take another 3 working days as the part had to be re-ordered. This is totally unacceptable as I have been getting the round around. If this is not be resolved by Close of Business today, I will be going to the Ombudsman as the service delivery from Thorp Plumstead has been extremely pathetic. All the persons who have been handling the query is Lenor, Kent, Claudine, Neville and Mike.</p>

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