

Thornell
NPS Score
-100
Recommended: Unlikely
Mar '26 - Sep '26
Hellopeter has tracked Thornell across 1 reviews. Thornell hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Thornell? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2012
I ordered 2 vacuum cleaners from them on 27 January and never received them. They marked it off as "goods delivered". When I made a formal complaint, they said they would trace the parcel and get it delivered or refund me. Since then, excuse after excuse and delay tactics have been used by them, via email, that I must be patient as they are "finding out" what happened. Do not ever order something from them. They sound like ****mers to me and won't even tell me the name of the Company responsible for the delivery, despite numerous requests. All I want is my refund.
1 reviews | Active since Mar 2012
I ordered 2 vacuum cleaners from them on 27 January and never received them. They marked it off as "goods delivered". When I made a formal complaint, they said they would trace the parcel and get it delivered or refund me. Since then, excuse after excuse and delay tactics have been used by them, via email, that I must be patient as they are "finding out" what happened. Do not ever order something from them. They sound like ****mers to me and won't even tell me the name of the Company responsible for the delivery, despite numerous requests. All I want is my refund.
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