Worst customer experience ever!!

I am so disgusted in the service I have received from this company. I haven't had WIFI since the 18/09/2022 and have called in several times, but to date I still have no internet connection. I have spoken to 3 resolution agents and a team leader, but I still have no internet connection. I was promised several times that an engineer will come out, but NOTHING. I even left work early on one occasion as they said someone would be coming out, but I waited the entire day for nothing. I have been promised that they would get back to me, but that never happens. Imagine, all the airtime, petrol and alternative internet connection arrangement have cost me. Now, what am I paying for then? Also, why should I pay for this month when I am being ******?