Terrible service

In the beginning their support was quite good. In the past few months their service has literally gone down the drain. Zero after hour service. Terrible responses to calls logged and Paul Venter responds only when you threaten to go public with your issues. I am a good customer, I pay my account on time and in full every single month. In times like this where times are tough, competition is fierce im stunned to see how quick this company is to drop the ball. Catch a wake up bebroadband.