NM
Nhlangothi M

1 reviews | Active since May 2023

13 Jun 2023, 10:59

Linteg Fibre

Good morning bahlali. I have tried contacting Linteg numerous times. My fibre has being down since Friday morning it is now Tuesday and still no network. Every time i send an email to their support department I get told that a technician had been assigned to attend to my query and that they will contact me. Still nothing! This happens every month where I am without wifi. Linteg is very quick to send out messages to remind us about payments,but fails to give customer support. I've paid on the 31st of May and even sent proof of payment.

0
Replies (3)
NM
Nhlangothi M's update06 Jun 2023, 11:26
Reviewer Update
*** & ***
I have already sent a 30 days notice for cancellation of my pay as you go agreement with linteg fibre.
NM
Nhlangothi M's update07 Jun 2023, 14:36
Reviewer Update
Good morning Peter
Please note that yesterday i have sent this company my cancellation email and i haven't received any response from them. I have paid them R399.00 on the 31st of May 2023 for fibre and tobdate i still don't have access to Internet and i would like them to refund my money and then they must come and collect their router from my property. They don't pick up calls nor respond to emails.
NM
Nhlangothi M's update30 Jun 2023, 08:43
Reviewer Update
Good morning Peter. Please note that beginning of this month I sent this company I sent this company a 30 days notice of cancellation and i haven't received a confirmation of cancellation from them and just yesterday I received and sms from bebroadband (linteg) *** saying my premium will be going up from the 1st of July 2023. Remember on the 1st of June 2023 I paid for the service that was never rendered to me hence I gave notice to cancel my WiFi.