Horrible service

Such horrible service from Be Broadband.No one seems to know what they are doing .My services have been suspended but when I call to get answers no one bothers to answer calls ,emails or whatsapps. My payments go through debit order and there is no record of a failed payment. My banker went the extra mile and provided Be broadband accounts department with all the POP's there is no record that my debit orders failed. I'm annoyed that now I cant work because my internet is not working and no can provide me with any feedback. Thye just good at ignoring one .At least have the common courtesy to communicate effectively and take accountability if you going out of your way to just cut off peoples services back it up with proof .This so frustrating because there is no one who can help.At least be decent enough to identify what the issue is/at least answer your calls /emails.This is appalling service get your house in order and at least be accountable by picking up calls and replying to emails.