Don't use this "ISP".

If this website offered a negative review, this would be more acceptable for this ISP. If you're wanting pathetic download and upload speeds for most of the day, go bebroadband. If you're wanting multiple disconnections a day, go bebroadband. If you're wanting an ISP that offers no call in support, and who reply to support emails a few days later, once the issue seems resolved, go bebroadband. This "company" shouldn't be in business as the "service" it offers it straight up pathetic.