BEBROADBAND IS JUST TERRIBLE

Terrible service ever; bebroadband is providing the worst fiber connection. You first struggle to get your application approved online. When phoning their customer services, you get nothing but excuses for why your application is not attended online. I got connected over the phone application, afterward no contract with contact numbers was sent. We struggled with an internet connection the whole month of December 2020 no one picking up the phone in their customer services. In January, I sent a WhatsApp message to the salesperson who assisted with the telephone application, and she ignored me when I asked where can I report this constant poor connection. Only today she is responding with all sort of threats when am canceling their ******* service. Where on earth can I get the details of how their service work if they never sent a contract? Now they demand a 30-day notice, it is on these bases we need to exercise our rights through Consumer Protection Act. We cannot allow scrupulous service providers to thrive. We need to report these types of unsustainable businesses that take our hard-earned monies for nothing. We paid for a ******* service where they take a debit order even on the dates you have not specified.